Policies & Terms

Privacy Policy

EssentiaMart respects and protects user privacy. Information shared is used only for communication and partnership evaluation.

Information Collection

We collect information when you:

Submit contact or partnership forms
Communicate with us via email or phone
Use our services or website

Information Usage

The information we collect may be used to:

Respond to your inquiries and requests
Evaluate potential partnerships
Improve our services and website
Communicate important updates

Information Protection

We implement security measures to maintain the safety of your personal information. Sensitive information is protected both online and offline.

Terms & Conditions

Usage of EssentiaMart.com constitutes agreement with our service terms. Product resale agreements may require MAP agreements or brand approval.

General Terms

By accessing our website and services, you agree to:

Comply with all applicable laws and regulations
Respect intellectual property rights
Not engage in unauthorized commercial activities

Partnership Terms

Formal partnerships may require:

Signed distribution agreements
Minimum Advertised Price (MAP) compliance
Brand approval for product listings

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

Return / Refund Policy

Returns accepted within 30 days for unopened products. Damaged or incorrect items may be refunded or replaced.

Eligibility

To be eligible for a return:

Item must be in original packaging
Item must be unused and in original condition
Return must be initiated within 30 days of receipt

Process

To initiate a return:

Contact our customer service team
Provide order details and reason for return
Follow provided return instructions

Refunds

Once received and inspected, we will notify you of approval or rejection of your refund. Approved refunds will be processed to the original payment method within 7-10 business days.